Privacy policy

This Privacy Policy describes how www.drilaxtools.com (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

 

Collecting Personal Information

 

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, "Personal Information" refers to any information that can uniquely identify an individual.

 

Device Information

 

• Examples of Personal Information collected: Web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

• Purpose of collection: To load the Site accurately for you and to perform analytics on Site usage to optimize our website.

• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

• Disclosure for a business purpose: Shared with our processor, Shopify.

 

Order Information

 

• Examples of Personal Information collected: Your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

• Purpose of collection: To provide products or services, fulfill our contract with you, process your payments, arrange for shipping, provide invoices and order confirmations, communicate with you, screen orders for potential risk or fraud, and, based on your preferences, send you information or advertising about our products or services.

• Source of collection: Collected from you.

• Disclosure for a business purpose: Shared with our processor, Shopify, and our fulfillment service, Amazon Warehouse Fulfillment Services.

 

Customer Support Information

 

• Examples of Personal Information collected: This can be a modification of the information above or any additional information you collect to provide support.

• Purpose of collection: To provide customer support.

• Source of collection: Collected from you.

• Disclosure for a business purpose: Add any vendors you use for customer support, such as a customer relationship management (CRM) platform.

 

Minors

 

The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address provided below to request deletion.

 

Sharing Personal Information

 

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

• We use Amazon Warehouse Fulfillment Services to fulfill your orders.

• We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

 

Behavioural Advertising

 

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

 

• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

   

• We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our partners and, in some cases, through the use of cookies or other similar technologies.

   

• You can learn more about how targeted advertising works by visiting the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below. Please note that this is not an exhaustive list.

• Facebook: https://www.facebook.com/settings/?tab=ads

   

• Google: https://www.google.com/settings/ads/anonymous

   

• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

   

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

 

Using Personal Information

 

We use your Personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

 

 

Cookies

 

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences. This means you don’t have to re-enter this information each time you return to the site or browse from one page to another.

 

We use the following cookies to optimize your experience on our Site and to provide our services:

• Cookies Necessary for the Functioning of the Store: These cookies are essential for our website to work properly. They enable functions like your shopping cart and secure login.

• Reporting and Analytics: These cookies help us understand how customers use our website, allowing us to improve our services and marketing efforts.

The length of time a cookie remains on your device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you close your browser, while persistent cookies last until they expire or are deleted.

You can control and manage cookies in various ways. Keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

 

Most browsers automatically accept cookies, but you can choose whether or not to accept them through your browser's "Tools" or "Preferences" menu. For more information on how to modify your browser settings or how to block, manage, or filter cookies, you can consult your browser’s help file or visit sites like www.allaboutcookies.org.

 

 

Do Not Track

 

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

 

Changes

 

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

 

Contact

 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by registered mail using the details provided below:

2 Technology Drive, Unit 4041, Warren, NJ 07059, United States

Last updated: August 20, 2025